Job Summary:

Seabrook is a growing beach town and vacation destination on the Washington coast. With a strong focus on hospitality, cleanliness, and attention to detail, our Housekeeping team plays a critical role in creating memorable guest experiences. The Housekeeping Inspector ensures that vacation homes, cottages, and common areas meet Seabrook’s high standards of cleanliness and presentation before guest arrivals. This role involves inspecting the work of housekeeping staff, providing feedback, and ensuring homes are guest-ready. The ideal candidate has a sharp eye for detail, excellent communication skills, and a passion for hospitality.

Job Duties and Responsibilities (Essential Functions):

• Conduct thorough inspections of rental properties post-departure to assess cleanliness, functionality, and any required maintenance.
• Perform pre-arrival inspections to ensure properties are guest-ready, addressing any issues promptly.
• Coordinate necessary repairs or cleaning services as needed to prepare the property for incoming guests.
• Supervise and coordinate the activities of housekeeping staff, ensuring efficient cleaning schedules and adherence to quality standards.
• Manage maintenance technicians, assigning tasks and overseeing timely completion of repairs and upkeep of properties.
• Cultivate a positive work environment by providing effective leadership, support, and guidance to team members.
• Implement and inspect quality control measures to uphold the standard of cleanliness and maintenance across all properties.
• Maintain checklists and protocols to streamline inspection processes and ensure consistency.
• Collaborate with other Zone Managers and departments to facilitate smooth operations and resolve cross-functional issues.
• Hold team members accountable for performance standards through regular evaluations and constructive feedback.
• Communicate effectively with the guest services team to ensure accurate scheduling and preparation for guest arrivals and departures.
• Foster strong, positive relationships with owners to enhance collaboration and satisfaction.
• Maintain detailed records of property inspections, maintenance activities, and owner communications.
• Generate reports as needed to track property status and ensure compliance with company standards.
• Ensure compliance with company policies, industry regulations, and local ordinances related to property management and hospitality services.
• Coordinate with relevant teams to ensure swift resolution of technical or operational challenges.
• Performs other duties as assigned.

Knowledge/Skills/Abilities:

• Strong organizational and time-management skills with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, with the ability to interact professionally with property owners, guests, and team members.
• Attention to detail and a commitment to maintaining high standards of cleanliness and maintenance.
• Flexibility to work weekends, holidays, and evenings as needed.

Qualifications:

• High school diploma or relevant experience in Hospitality.
• Proven experience in hospitality management, property management, or related field.
• Demonstrated leadership abilities and experience in supervising and motivating teams.
• Fluency in both English and Spanish (written and verbal) is preferred.
• All candidates must pass a background check prior to employment.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Indoor/outdoor environment subject to changing conditions and temperatures.
• Ability to stand for prolonged periods of time and walk moderate distances.
• Ability to lift, carry, push, and pull objects weighing up to 50 pounds occasionally.

Hourly Rate: $20-$25 per hour

Seabrook Offers

• Medical, Dental and Vision Insurance for all full-time team members
• 401(k)
• Basic Life Insurance – 100% Company Paid
• Voluntary Life, Critical Illness and Accident Insurance
• Paid Time Off:
  • 10 days (80 hours) earned with up to 1 year of service.
  • 15 days (120 hours) earned up on completing 1-4 years of service.
  • 20 days (160 hours) earned upon completing 5-9 years of service.
  • 25 days (200 hours) earned upon completing 10+ years of service.
• Employee Assistance Program
• Teladoc Virtual Services
• Tuition Reimbursement
• Discounts and Rental Credits

Seabrook is an equal opportunity employer, committed to fostering an inclusive and diverse workplace. We encourage candidates of all backgrounds to apply.